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Self-Drive Car Rental Q&A
Q：What is the minimum age to rent an Alphard in Taiwan?
A：At Binfa Car Rental, you must be at least 25 years old and make a deposit via wire transfer or credit card to secure the Alphard luxury vehicle rental.
Q：What documents are required for renting an Alphard in Taiwan?
A：For Taiwanese citizens: National ID and driver's license. For foreign travelers: Passport, international driver's permit, local driver's license, and credit card.
Q：What types of insurance are commonly offered for Alphard rentals in Taiwan?
A：Common insurance options include compulsory insurance, vehicle damage insurance, theft insurance, driver insurance, passenger insurance, and third-party liability insurance.
Q：How much does it usually cost to rent an Alphard in Taiwan?
A：Pricing varies depending on the rental period and promotional offers, but generally starts from NT$7,000.
Q：What should I do if an accident occurs during the rental period?
A：In the event of an accident, do not move the vehicle or personnel. Call emergency services (110 for police, 119 for ambulance) and contact the rental company immediately. Avoid private settlements, as insurance coverage requires an official accident report.
Q：How do I pay for traffic fines incurred during the rental period?
A：If you receive a traffic ticket during the rental, you can pay it at convenience stores (7-11, FamilyMart, Hi-Life, OK Mart) with the red slip issued by the police. For speeding violations, the rental company will notify you once the ticket is received (usually within 3-4 weeks).
Q：Can I pick up the car in one location and return it in another?
A：Yes, Binfa Car Rental offers one-way rentals, including door-to-door delivery service. Additional charges may apply based on the return location.
Q：How is the toll fee calculated?
A：Taiwan's highways use an electronic toll collection system. After the rental period, the rental company will review your toll usage, generate a detailed invoice, and collect the toll fees accordingly.
